Braun

I bought a new Braun shavers received last week. Today I called Braun.

Vivian, the Braun representative, knew absolutely NOTHING about the product, unable to help me.

Why does P&G allow untrained staff to answer customer service phone?

Terrible service. My question remains unanswered.

Thank you.

I reached out several times to customer service. I tried to place an order twice.

Both times I received an email confirming my order. My bank whose card I used confirmed the charge. Then within a few minutes Braun sent me an updated email daying my order was cancelled. My bank.confirmed that they had nothing to do with the cancellation.

I tried to make the purchase again. Same thing happened.

After two months, one of the two knives fell down and it is difficult to set it up. After one week, there is no way to put it back.

I'm not the only customer with this problem.

One said he got a replacement, another one said he will not buy any more Braun products. I'm doing the same if you don't explain why you fixed it and replace it.

Refuse to help me on return..ordered series 9 replacement head..sent series 7..they contend i bought from 3rd party ..it's in their packaging..even if 3rd party they know who they sold it to..won't help me at all..nice customer policy...stopped payment on ccdon

My Braun coffee pot stopped working. I looked in the manual for a solution, but the only thing it had under the E-1 problem was to contact the manufacturer.

What is E-1? How do I fix my coffee maker?

Shaver head replacement 38$. Shipping cost 44$ !! Why should I pay more for shipping than the cost of replacing shaver head unacceptable

Really cooperative and helpful customer service rep! He researched my purchase and gave me the number of the part to order.

Order # 296558 placed on 11/29/2024 a Braun Series 9 with free delivery

What is it supposed to be delivered

I have a series 3 Braun razor. I have replaced the heads twice now.

I feel that Braun should give me a new head.

I am disabled and cannot afford another head. Please help!

Also, the chathead person hung up on me. What do you propose to do?

Forget Braun... I cannot use my shaver anymore.

This is beyond the pale. Tabory@***.com

Call me an so I can find someone to help me fix my razor Why dont you just answer the call it would be easier to just get problems solved then going through all this useless stuff.

I've spent over an hour trying to get a helpline to be told when I ring the 1800 number that it does not accept calls from my area

coffee maker does not go on .

it is an old coffee maker by Braun and i had it a very long time and i really love it can it be repaired or is there another out there to purchase? i=This one is very easy to use and not complicated like the new ones out there...please help me repair my coffee maker///

I own a Series 9 shaver. In the past year, I have had to buy three new Series 9 shaver heads.

I installed a new head yesterday (May 13th). The previous two lasted 6 months and 7 months each. In both cases, the head shaving covers cracked and scratched the face, causing bleeding.

The packaging instructs users to change the head every 18 months, but I have found this impossible to do. I have spent $150.00 in the past 13 months for three new heads, all Series 9 Pro.